What should a plumbing website include?
It needs a first screen that says what you fix and how to reach you. Behind it go one page per service, with drains, water heaters, sewer lines and repiping kept separate, and a page per town you drive to. Your license number, insurance, reviews, hours and service call fee sit beside the call button. Each page matches the search that brought the visitor. A search for 'water heater repair' lands on the water heater page, which opens with the symptoms and a number, not on a home page with a slideshow. The form stays at four fields, because the caller is usually standing next to the leak, and the number should dial from a phone without scrolling.
What should be on the first screen of a plumbing website?
The business name with your trade and towns, the number as a tap-to-call button with the hours a person answers, a second button for planned work such as a water heater price, your license number with the state, a review or two quoted as text, and a real photo of you, your crew or your truck. On a phone, the number should be tappable without scrolling, and nothing should pop up over it. Brauntigam, the first site above, fits most of that on one screen: the owner's photo, his license line, the call button and three reviews.
Should a plumber have an emergency call button, and should the site say 24/7?
Only if the company truly answers at 2 a.m. and a truck rolls. If it does, say who answers, as Kettleborne's site does: 'A person answers at 2 a.m. In our office, not an answering service.' A labeled emergency path on the first screen tells a homeowner with a burst pipe what to do. The path should promise only the hours you actually staff. If after-hours calls go to an answering service with a morning callback, say that. If you keep office hours, say so on the first screen with the hours themselves, and point people to your shutoff guide for when you are closed, as Ashbrenner's site does.
Should my plumbing website list prices?
List the prices you can stand behind: the service call fee, the drain cleaning flat rate if you have one, and a starting price for a standard tank water heater replacement. Add what moves that price, such as a tankless conversion, new venting or the permit. For jobs that need a look first, such as a sewer line repair or a repipe, the page explains what the estimate visit covers instead of giving a number. A homeowner comparing three plumbers tends to call the one whose page shows a number, or a plain reason for not showing one.
Should my plumbing license number be on the site?
Yes, with the state that issued it and the master plumber's name. The license number belongs in the footer of every page and again on the about and contact pages, with the insurance carrier and the bond beside it. A homeowner who has read about unlicensed work checks for exactly that before letting a stranger under the sink. A property manager needs it for the vendor file.
How many town pages are too many?
One for each town where the trucks spend real weeks. Places you would only drive to for a large enough job get no page of their own and can share a county page. One thin page per zip code backfires. A homeowner sees filler, Google sees the same page twenty times, and the towns that send most of your calls get lost in the pile. If a page has nothing true to say about the town beyond its name, it is one too many.
Does my plumbing company need a website if I have a Google Business Profile?
Yes, and the two work together. The profile shows your name, number, hours, reviews and service area, and it is often what a homeowner sees first, on a map. It has no room for a page per service, a page per town, your repair-or-replace advice or your shutoff guide, and those pages are what come up when someone searches 'slab leak repair' plus your town. The website is also where the profile's Website button sends people, so it should load fast and show the number first. On Starter and Pro, the Boost checklist walks you through your Google Business Profile and the other listings, so the name, number and hours match everywhere.
Do I need before-and-after photos on a plumbing website?
They help most on the jobs a homeowner pays the most for: a repipe, a water heater swap, a sewer repair. Take the before and the after from the same spot, show the old pipe next to the new, and caption each pair with the town and the job. Your own photos, even from a phone, beat any stock picture, because homeowners can tell the difference. Drag them into the chat, and Theo puts each pair on the page for that job.
Should commercial plumbing have its own page?
Yes, if you want more of it. A property manager or a restaurant owner needs different things from a homeowner: your license class and insurance limits, a certificate of insurance on request, what a service agreement covers, response times, and how tenants reach you at night. Put that on its own page with its own contact path, as Brindlewater's site does, and keep the home page's first screen for homeowners. If commercial is all you do, say so in the headline, so homeowners know before they call.
How do I get more calls from my plumbing website?
Start with the first screen on a phone: the number tappable, the hours honest, a second button for planned work. Then give each job and each town you drive to its own page, so the site has something to show for each search. Quote your reviews as text beside the call button, use your own photos, and keep the request form to four fields with a stated callback time. After that it is more pages over time: on Starter and Pro, Theo drafts the service and town pages your site is missing, for you to review and publish.
Can the site send requests into Jobber or Housecall Pro?
Yes, through a link. The 'Book online' button on the site opens the request page in Jobber, Housecall Pro or ServiceTitan. The request lands on the board your dispatcher already watches. Scheduling and dispatch stay in that tool. The Jobber page shows where the link goes.