How much do website maintenance services cost?
OuterBox, an agency, puts typical maintenance budgets at $100 to $2,500 a month and bills development at $200 an hour; Webstix, an agency, sells support in prepaid blocks at $80, with a 12-block pack at $720; Netlynx, an agency, lists plans at $99 and $199 a month, all as of September 2026. Theo charges $29.99 a month on Basic for the site, hosting and 1,500 chat credits, $69.99 a month on Starter for the site, hosting, 4,500 chat credits and the weekly search work, free for the first 30 days, and $129.99 on Pro for 7,000 credits and more of the weekly work. A month of Starter costs less than one of Webstix's $80 blocks and includes hosting, weekly pages and fixes rather than billing them by the hour. The pricing page lists every plan and explains credits.
How long does it take to get started?
The first preview usually arrives in minutes once Theo has the URL or a description of the business. Going live on your own domain depends on when you publish and when the registrar's records update, usually within a few hours after you change them; the old site keeps serving until then. The weekly work on Starter and Pro starts after the domain and both Google connections are in place.
Who owns the website?
You do, always: the site, its pages, copy and images, on every plan. Theo is the host, not the owner. A domain you brought stays in your registrar account throughout; Theo only shows you where to point it. On Pro the code is readable through GitHub, and on any plan you can copy the site and images to move elsewhere.
Can I cancel?
Yes, at any time; there is no contract and no minimum term. The cancellation confirmation gives the date the subscription stops, and until then the site and its images remain yours to copy.
I already have a website. How does moving it to Theo work?
Theo reads the current site from its URL and builds a preview that keeps the look, or a fresh one if you would rather. You publish to a temporary address, then point the domain at it; the old site keeps serving until the records switch, and email records are left alone. Old addresses that still get traffic or carry links are redirected to the matching new pages once Search Console is connected, and on Starter and Pro the new pages are submitted through Search Console. WordPress owners leave the plugin, theme and core update cycle behind in the move; Theo versus WordPress walks through what else changes.
What happens when something on the site needs fixing?
Say so in the chat and Theo changes it, whether a typo, a dead link, a photo that should be swapped or a section in the wrong place; small fixes use a few credits. On Starter and Pro, technical issues the ongoing work finds are fixed as part of the plan without credits, and the fix shows in the Growth tab. A static site hosted by Theo has no plugin conflict or failed update to recover from, so there is no after-hours rate and nothing to call about at 2 a.m. For anything the chat cannot settle, the team is reachable at team@theo.site and through the Contact Us page.
Does Theo maintain online stores?
Yes. A Shopify or Wix store connects directly on every plan: the site shows products, prices and stock with a cart, the customer pays on the store, and after you change products in the store you click Refresh my products. An Etsy shop's public listings are read and turned into product pages, with checkout staying on Etsy; WooCommerce, Square Online, Big Cartel, Gumroad, Payhip and PayPal sellers keep their checkout behind a storefront that links to the real listings, and the store can also live on shop.yourdomain.com. The Shopify connection has the details; Theo never handles the payment.
Is website maintenance the same as SEO?
No, and most maintenance contracts stop short of it: they keep the software current and the site online, and sell search work as a separate engagement. Maintenance keeps a site running; search work adds pages, fixes what stops Google from reading the site, gets new pages indexed and, over months, earns the authority that moves a site off the zero-visitor list. Theo's Starter and Pro plans do both under one fee; Basic does the first only. If you are comparing tiered agency plans, the website care plans page linked below lists the six items a plan should cover.