What should an HVAC website include?
An HVAC website needs one page per service, with AC repair, furnace repair, heat pumps and system replacement kept separate, and a page for each town you drive to. Add a no-heat and no-cooling page that starts with the gas and carbon monoxide lines, a maintenance plan page that explains the spring and fall visits and how to join, and a replacement page that says what moves the price and carries a financing line. Your license, EPA 608 and NATE certifications belong next to the brands you install. On the first screen, show the hours you staff and a number that dials with one tap. The section on what an HVAC website needs, above, lists each page with the question it answers.
What should be on the first screen of an HVAC website?
The company name with the trade and the area, a number that dials with one tap with the hours a person answers it, and a second button for estimates and tune-ups. Below those, the one offer you are running this season, your license and EPA 608 line, and a real photo of a tech, a truck or the crew. Change the lead with the weather: no cooling first in July, no heat first in January, the tune-up in spring and fall. The Aukamp site above opens on 'You'll know who's coming' beside a tech at a numbered van, with its fall tune-up in a band under the photo.
Is a one-page website enough for an HVAC company?
It is better than no site, and for a one-truck shop just starting out it can carry the number, the hours, the towns and the services. The trouble comes as the company grows. One page has to answer every search, so 'furnace repair' and 'ductless installer' plus your town both land on the same general page, and the no-heat caller and the replacement shopper share one crowded screen. The sites above carry eight or nine pages each for that reason, most of them one per service. Start with those, then add a page for each town you drive to.
How do I get more calls from my HVAC website?
Make calling the easy part. Put the tap-to-call number on every screen with the hours you really answer, and keep the emergency path apart from the estimate path. Give each service and each main town its own page, opening with the symptom or question that brought the visitor rather than a company history. Quote reviews as text on the page they fit, and put the license and insurance next to the button. On the replacement page, say what moves the price and how the estimate visit works, and add the financing line. Then keep the season current, because a spring offer still up in October costs trust. On Starter and Pro, Theo's ongoing work also refines the copy, the call buttons and the page flow over time, aiming for more calls.
Should my site say 24/7 emergency service?
Only if someone answers at 2 a.m. and a truck rolls. Show the availability you staff. If after-hours calls go to an answering service with a morning callback, say that, so the homeowner with a frozen coil at midnight knows what to expect. The Copperlund site is careful in the same way: its desk is staffed around the clock for maintenance-agreement customers, and the page says exactly that.
Should I put prices on my HVAC website?
Put a price on anything you charge the same way every time: the diagnostic or service-call fee and whether it is waived with the repair, the tune-up, the maintenance plan and any after-hours trip charge. For replacements, say what moves the price, and add an installed range only if you are comfortable quoting one. The Aukamp site prints all of these, including ranges for a gas furnace and a new central AC. The Vellacott site prints ranges for single-zone, two-zone and whole-home ductless. A homeowner who sees the numbers before calling arrives at the estimate with fewer surprises.
How should the site handle seasonal tune-up offers?
Run one offer at a time, on the home page and on the matching service page: the spring AC tune-up from March into May, then the fall furnace check from September into November. Each offer shows the price, what the visit covers and the last date it applies. When the season turns, tell Theo in chat to swap it, and the old banner comes down instead of advertising a spring special in August.
Should the site show financing and rebates?
Yes, on the replacement page and the heat pump page, where the price question gets asked. One line saying financing is available, with the provider's name and a link to its application, is enough. Restating the provider's terms on your own site means keeping them current every time they change. List utility and manufacturer rebates the same way, with the program name, the amount if it is fixed, the deadline and the month you last checked it, and ask Theo in chat to remove each one when it expires. If amounts change too often to keep up, say where to check instead, as the Vellacott site's Rebates page does.
Do I need a page for every town I serve?
A page for every town you actually work in, yes, each with something true about it: the neighborhoods you are in most weeks, the kind of houses and systems you see there, the trip charge if it changes with distance. Not a page for every zip code with the town name swapped in. Google's spam policies describe near-identical city pages like that as doorway pages, and they tell a homeowner nothing. Start with the main towns on the home page and in the footer. On Starter and Pro, Theo drafts AC repair and furnace repair pages for each town, held for your review.
Do I need a website if I have a Google Business Profile?
Yes, because the two do different jobs. The profile shows the basics on the map: the name, number, hours, reviews and photos. The website carries what the profile cannot: a page for each service and town, the replacement and financing answers, the maintenance plan, the no-heat page and the license line. The profile links to the site, which is where a replacement shopper reads the detail. On Starter and Pro, Theo's Boost checklist walks you through the profile, Apple Business Connect, Bing Places and Yelp, so the name, number and hours read the same everywhere.
Should my license number and certifications be on the site?
Yes, as plain text in the footer of every page and on the about page. Who licenses HVAC work differs by state and sometimes by city, and some states require the license number on contractor advertising, so check your licensing board's rule before you publish. Name EPA 608 certification for the techs who handle refrigerant, and NATE if your techs hold it. Say you are insured, and if you do commercial work, offer certificates of insurance on request, as the Copperlund site does.
Does the site work with ServiceTitan, Housecall Pro or Jobber?
Yes, alongside them. Theo does not run bookings or process payments. Instead, the 'request an estimate' button on the replacement page and the 'join the plan' button on the maintenance page link to the booking form in your field-service tool. The homeowner lands in the scheduler your dispatcher already works from. If the tool has an online payment page for the maintenance plan, the site links there too. The Jobber page shows that handoff in detail.
Should commercial and residential calls have separate paths?
If you do both, yes. A building manager wants a service desk number, response times, a way to send the unit tag, the access details and a PO number, and certificates of insurance. A homeowner wants none of that on the way to the call button. The Copperlund site gives building managers their own page, number and request form, and one line sends homeowners to the main line. A mostly residential shop with a few commercial accounts can do the same with one page and its own button.