What pages does a dental website need, and how many?
Start with the core pages, about eight, then add one for each treatment you want more of. The core pages are the home page; new patients; insurance, payment and financing, with your membership plan if you run one; emergency care; the team; an office tour with real photos; reviews; and contact and directions, with parking. Add a page for sedation and nervous patients if you offer it, and a page per location if you have more than one. Patient forms stay in your practice software, with a link from the new-patient page. A practice offering nine treatments would have about seventeen pages. The pages list in the section above gives the patient's question behind each page.
What should be on the home page of a dental website?
Start with the six first-screen items in the list above: name, town and kind of dentistry; whether you take new patients; the tap-to-call number with its hours; Request an Appointment; one insurance line; a real photo. Below that, a short row of the treatments you most want to be known for, each linking to its page; a separate door for new patients; a few lines about the dentists, with their photos; a link to your Google reviews; and the address, hours and parking in the footer. Leave out slideshows and pop-ups. A slideshow hides most of its slides from a patient who will not wait for them, and a pop-up covers the number they came for.
Should the site list the insurance plans we accept?
List them when the office can keep the list current, and say 'most PPO plans' when it cannot. The ADA's own checklist leans toward the second and toward inviting a call. Whichever you choose, word the out-of-network sentence plainly: whether the office still files the claim and what the patient pays at the visit. For patients without insurance, replace 'call for details' with one sentence on the self-pay path: the fee for a first exam, or the membership plan if you run one. The day a plan is dropped, type 'remove this plan as of today' in the chat before the next new-patient call, so nobody books a first visit from a list that is out of date.
Can patients book appointments online from the site?
Yes, through the tool you already use. Theo does not run bookings. Every Request an Appointment button opens the booking page in your practice management software, or in a general tool such as Calendly, Acuity or Square Appointments if that is what the office uses. Nothing changes at the front desk: the schedule stays in the system your team already checks, and confirmations and reminders keep coming from it. An office that does not book online can point the button at a short request form on the site, which asks for a name, contact details and a short message.
How does a Theo site handle patient forms?
By asking for very little. Theo's forms ask only for a name, contact details and a short message. Appointment requests go to your practice's own scheduling tool, or to a short request form on the site that asks for the same three things. New-patient paperwork and medical history stay in your practice management software. Theo builds a website, not a patient portal. Anything that needs a portal runs in your own system and the site links to it. Every page is served over HTTPS.
Do we need professional photos or a video?
No. Photos taken on a recent phone of your own reception area, treatment rooms, team and front door do more than a stock model's smile, because a new patient wants to recognize the place when they pull in. Take them in daylight, with the rooms tidy and the team in what they wear at work. None of the three sites above has a video, and each still answers its patients' first questions on the first screen. A professional shoot can come later; it is not what makes a dental website work.
What are the rules for before-and-after photos and reviews?
One person at the practice, usually the treating dentist, signs off on each photo, caption and testimonial before it goes into the chat. The signed release for every patient photo stays on file at your office, never on the site, and the caption says the photo shows an actual patient who agreed to be shown. Put the gallery on the cosmetic and restorative treatment pages it belongs to. For reviews, link to your Google reviews and quote only what patients have already posted in public. If a patient later withdraws consent, say so in the chat and the photo comes down.
How do we get more appointment requests from our dental website?
Make the next step obvious and the answers easy to find. That means a phone number and a Request an Appointment button on every screen, and a new-patient page that says what to bring and how long the visit takes. Then come treatment pages a patient can understand without a dictionary, a current insurance answer, real photos of the team and rooms, a link to your Google reviews, and hours and directions in the footer. Match each search to its page: someone who searched 'emergency dentist' should land on the emergency page with the number, not a home page with a slideshow. On Starter and Pro, Theo also refines the copy, the buttons and the page flow over time.
Is a dental website secure?
A Theo site is a set of static pages served over HTTPS. There is no plugin to update and no server for the office to patch. Its forms ask only for a name, contact details and a short message, and appointment requests open your own scheduling tool. Clinical paperwork, payments and anything else sensitive stay in the practice's own software, and the site links to them. Version history lets you restore an earlier copy of the site if a change needs undoing.
Do we need a website if we have a Google Business Profile?
Yes. The profile is where many patients first see you on a map, with your hours, phone number and reviews. It has little room to explain an implant consultation, what a first visit involves or what happens out of network, and its website button needs somewhere to send people. The website answers those questions and gives Google treatment and location pages it can show for searches like 'dental implants' plus your town. On Starter and Pro, Theo's Boost checklist walks the office through the profile and the other listings, so the hours, address and phone number match the site everywhere.
We have two locations. Does each need its own page?
Yes. Each location gets a page with its own address, hours, phone number, parking notes, the dentists who work there and a map link. A patient searching 'dentist' plus that town should land on the page for that office, and each Google Business Profile listing links to its own location page. The treatment pages stay shared, with a line naming which office offers sedation or implants if they differ. On Starter and Pro, the search work drafts the town pages around each office.
What should we ask a dental website company before signing?
Seven questions settle most of it. Who owns the domain, the copy and the photos if you leave? How long is the contract, and what does leaving cost? What does a change cost, such as a dropped plan or a new associate, and how fast is it made? Who writes the treatment pages, and is the text written for your practice? Ask to see the same treatment page on two of their sites; if the paragraphs match, yours will too. Is the search work included, or a separate retainer? What will the office need to supply? When will you see the price? With Theo, you own your pages, copy and photos; there is no contract term; changes are sentences in the chat; every page is written from your practice; the search work is part of Starter and Pro; and the prices are on the pricing page. The comparison table above lines up the same questions.